Any order cancelled prior to shipping will be charged a 8% processing fee.

We want you to be happy with your purchasing experience from BBSC requests from customers who have a registered account with BBSC can fill out an RMA request directly on their account dashboard. RMA requests from customers who purchased products from BBSC direct and checked out as a guest can do so directly from the website at the bottom of the homepage. You will need to provide your order number and email address associated with your ordered item.

Our Return Policy:

Arrangements for a return must be made within 14 days of the date the order is received. RMA numbers are valid for 7 days from the date of issue. All packages received without an RMA number will be charged a 25% restocking fee ($2 minimum). Rejecting receipt of a package is considered returning the package without an RMA number will be charged a 25% restocking fee.

Returned items that are not defective will be charged a restocking fee of 25% ($2 minimum), and shipping will not be refunded.  Unless explicitly stated by BBSC any coupon codes provided for customer use are discounts for products, not shipping. Original and return shipping charges for any non-defective returns are the sole responsibility of the customer. If we are at fault , BBSC will provide a return shipping label and/or (with BBSC prior consent) reimburse return shipping charges for non-expedited, traceable shipping methods. If in doubt, please contact us and we'll do our best to get you taken care of!